Privacy Policy
The Privacy Policy describes the rules for processing information about you, including personal data and cookies.
1. General Information
This policy applies to the website functioning under the URL: enersim.pl.
The operator of the website and the Administrator of personal data is: EnerSim Ltd., Królewska 57, 30-081 Kraków, Poland.
The contact email address of the operator is: kontakt@enersim.pl.
The operator is the Administrator of your personal data regarding the data voluntarily provided on the website.
The website uses personal data for the following purposes: a. Handling inquiries via the form b. Providing ordered services c. Displaying offers or information
The website collects information about users and their behavior in the following ways: a. Through voluntarily entered data in the forms, which is then stored in the Operator’s systems. b. By storing cookies (so-called “cookies”) on end devices.
2. Selected Data Protection Methods Used by the Operator
Login and personal data input areas are protected at the transmission layer (SSL certificate). This ensures that personal and login data entered on the website is encrypted in the user’s computer and can only be read by the target server.
Personal data stored in the database is encrypted so that only the Operator with the key can read it. This protects the data in case the database is stolen from the server.
User passwords are stored in a hashed form. The hashing function is one-way and cannot be reversed, which is the current standard for storing user passwords. To protect data, the Operator regularly performs backups. An essential element of data protection is the regular update of any software used by the Operator to process personal data, which means regular updates of programming components.
3. Hosting
The website is hosted on the operator’s servers by another company.
The hosting company keeps logs at the server level to ensure technical reliability. These logs may include: a. Resources identified by a URL (addresses of requested resources – pages, files), b. The time of the query, c. The time of the response, d. The client’s station name – identified by the HTTP protocol, e. Information about errors that occurred during the HTTP transaction, f. The URL of the page previously visited by the user (referer link) if the user arrived at the website via a link, g. Information about the user’s browser, h. Information about the IP address, i. Diagnostic information related to the self-ordering process via forms on the website, j. Information related to handling email sent to and from the Operator.
4. Your Rights and Additional Information on Data Usage
In some cases, the Administrator may transfer your personal data to other recipients if it is necessary to execute a contract with you or fulfill obligations imposed on the Administrator. This applies to the following categories of recipients: a. Authorized employees and collaborators who use the data for the website’s operation.
Your personal data will not be processed for longer than necessary to perform tasks related to it, as specified in separate regulations (e.g., accounting laws). Regarding marketing data, the data will not be processed for more than 3 years.
You have the right to request from the Administrator: a. Access to your personal data, b. Correction of your personal data, c. Deletion of your personal data, d. Limitation of processing, e. Data portability.
You have the right to object to the processing described in point 3.2, particularly to the processing of personal data for legitimate interests of the Administrator, including profiling. However, the right to object cannot be exercised if there are valid legally justified grounds for the processing that override your rights and freedoms, particularly the establishment, pursuit, or defense of legal claims.
You may file a complaint regarding the Administrator’s actions to the President of the Personal Data Protection Office, Stawki 2, 00-193 Warsaw, Poland.
Providing personal data is voluntary but necessary for using the website.
Automated decision-making processes, including profiling, may be applied to you in order to provide services based on the contract and for direct marketing by the Administrator.
Personal data is not transferred to third countries, meaning outside the European Union.
5. Information in Forms
The website collects information voluntarily provided by the user, including personal data, if provided.
The website may store connection parameters (timestamp, IP address).
In some cases, the website may store information that helps link the data in the form with the user’s email address. In such cases, the email address may appear in the URL of the page containing the form.
Data provided in the form is processed for the specific purpose of the form, e.g., for processing service requests, business contact, service registration, etc. Each form context and description clearly indicates its purpose.
6. Administrator’s Logs
User behavior on the website may be logged. This data is used for website administration.
7. Important Marketing Techniques
The Operator uses statistical analysis of website traffic via Google Analytics (Google Inc., USA). The Operator does not transfer personal data to this service provider, only anonymized information. The service uses cookies stored on the user’s device. You can review and modify your preferences for Google’s advertising network at: https://www.google.com/ads/preferences/
8. Cookie Information
The website uses cookies.
Cookies are data files, particularly text files, stored on the user’s end device and used to access the website. Cookies usually contain the name of the website they come from, the time they are stored on the device, and a unique identifier.
The operator of the website places cookies on the user’s device and gains access to them.
Cookies are used for the following purposes:
Maintaining the user’s session after logging in, so the user does not need to re-enter their login and password on each page.
For the purposes defined above in the “Important Marketing Techniques” section.
The website uses two main types of cookies: “session cookies” and “persistent cookies.” Session cookies are temporary and remain on the user’s device until they log out, leave the website, or close the browser. Persistent cookies remain on the user’s device for a specified period or until deleted by the user.
The web browser usually accepts cookies by default, but users can modify their settings to block cookies or be notified when they are sent.
